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Professional Skills      

Information Design:
      · Information Architecture
      · Persona Development
      · Wireframing
      · Process Mapping
      · Usability Testing
      · User Interface Design
      · Communications Strategy

Project Management:
      · IT Project Implementation
      · Business Process Re-engineering
      · Product Management
      · Project Sales
      · Team Leadership and Training
      · Customer Service: Process Creation and Scripting

Ecommerce and Marketing:
      · Market and Competitive Analysis
      · Brand Creation and Implementation
      · Campaign Creation and ROI Analysis
      · Art Direction, Design and Production

Business Development:
· Microsoft Visio, Excel, Project, PowerPoint, Word

Design and Layout:
· Photoshop, Flash, Fireworks, Illustrator, Director, InDesign, Acrobat, Dreamweaver

Web/Content Development:
· HTML, CSS, JavaScript, Unix, SQL, mySQL, Cgi/Perl, PHP, .NET, ASP/IIS, Cold Fusion, BroadVision, iPlanet, InterWoven